Questions people actually ask.
Three of them come up more than the rest.
Why Monero (XMR)?
Why use paper money? Now imagine if it was decentralised and digital. Yes, that is Monero (XMR).
I would accept paper money. But I guess it is more expensive to ship it from wherever you are to me. And it would have to pass through a bunch of intermediaries before it arrives. Somewhere in there I have to hand over information that ties the two of us together. You get the drift. So, let us just use Monero. Simple.
The same reasoning runs through the rest of the service. It is the why privacy matters argument, applied to the payment instead of to the transcript.
How do I get Monero (XMR)?
If you are starting from nothing, xmrhub.org is the short way in. From there you can buy it with fiat or swap other crypto for it.
If you already hold crypto, make yourself an XMR wallet, or use Cake Wallet, and swap what you have into it. Swapping is the recommended route. You can also buy XMR for fiat on UEX, Kraken, MEXC, WhiteBIT, HTX and KuCoin, among others. Once you hold any crypto at all, one swap gets you there.
Send it to the address the invoice shows, or scan the invoice's QR code with your wallet. The amount is quoted in whole steps of 0.00001 XMR, so what your wallet asks you to confirm is what the invoice expects.
Guarantees?
Yes. If you do not like the results, or the product, your money back.
To ask for one, write to [email protected] with the invoice id and an XMR address to refund to. The address is needed because a Monero payment carries no return path: the same property that keeps the payment private also means the service cannot send funds back to where they came from without being told where that is.